Refund policy

All items are made to order, so we do not accept returns or exchanges.

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
• Include clear photos of the issue so we can resolve it quickly.
• We will offer a replacement or refund if the issue is verified.
• We are not responsible for:
  • Incorrect sizes (please check size charts carefully)
  • Incorrect shipping addresses entered at checkout
  • Orders placed by mistake
• If your package is lost in transit, please contact us and we will assist in resolving the issue.

Please send information and photos of any damaged, defective, or incorrect item to MakerCraftMarket@outlook.com.